My test was successful!
I had my first closing of 2008 today with a buyer who found me through my website. We closed at a title company that the seller/listing agent chose and I had never closed there before. We went under contract on 12/24 and I never spoke to anyone at the title company before I walked in the door today.
I emailed them the executed contract and informed them that my preferred method of contact was email. I didn't say that I wouldn't speak to them on the phone.... but I encouraged them to email me instead of calling/faxing or sending a carrier pigeon. The processor/closer introduced herself as soon as I walked in the door and exclaimed that this was one of the smoothest transactions she has ever been part of... she said that I replied instantly to all of her inquires and provided documents before she even had to ask. She said that she couldn't believe that we had a package on Tuesday and the HUD was approved days before closing.
How did I do it... Well, the lender 'Wells Fargo'... particularly Chris was amazing. He is on top of his game, he and I actually only spoke once... we too used email to communicate.
I encouraged everyone... REALTOR, title company, lender and buyer to use email first. That doesn't mean I didn't talk to the buyer... we spoke almost daily, but the time that I would have spent talking to everyone else was used to stay on top of the details.
This was the first "silent" transaction that I've had... I'm hoping it is the first of many in 2008.
Do you have a preferred method of contact?
Do you think that email makes you more productive?
Contact Debbie Summers, REALTOR®, ALHS, e-PRO, RE/MAX Central Realty - Lake Mary, Florida. Cell 407-758-1020 or email Debbie@CasAndDebbie.com to list your property for sale or to purchase a home in Seminole County, Lake Mary, Sanford, Longwood, Altamonte Springs, Casselberry, Winter Springs, Oviedo, Winter Park, Maitland, Apopka or Orlando.
Copyright © 2008 by Debbie Summers, All Rights Reserved.
Hi Deb,
We try to do as much as we can electronically, too. All of our faxes are delivered via efax, so they are elctronic and we can put the files into a master computer file. We scan ALL documents and that way they can be emailed easily. Its also nice because inevitably, someone wants to get a copy of something, and rather than dig through a pile of files in the middle of the floor by my desk... or rummage through a file drawer jammed with papers - I just click, click, click and send. I encourage everyone to do the same - I can't think of the time and $$$ I'm saving by going elctronic.
I find email to be so very effective. It also provides a papertrail which in this day and age is so very important.
Congrats on your first closing of the year.
Craig - I'm with you... I'm going digital! Thank you for taking the time to comment.
Ryan - Silence is "GOLDEN"!
Sarah - I agree with you 100%, and I'm really going to focus on being more productive with email communication. Thank you for taking the time to comment.
Congratulations! I do believe that the internet is the way most people are looking for homes. I hope 2008 continues to go well for you.